Your business runs
on WhatsApp.
Your software should too.
Raftel gives your laundry, clinic, salon, or home-services business an AI that handles customer chat — bookings, follow-ups, no-show recovery — plus an ops chief and a growth coach you can text day or night.
You're running the business
and the WhatsApp at the same time.
Your customers don't email. They message. Every "what time are you open?", "did my order go through?", "can I push my appointment to Saturday?" — that's you, on your phone, fifty times a day. And the bookings? Half of them live somewhere between a screenshot and your memory.
The same questions, all day
"Are you open today?" "How much for X?" "Where are you?" — answered manually, every single time.
Bookings lost in the thread
An appointment for Tuesday at four lives in six messages and a voice note. No calendar. No record. Hope you remember.
No-shows are invisible
You only notice the empty Saturday morning. Nobody reminded the customer. Nobody asked them why they didn't come back.
Three AI partners,
one phone.
Raftel isn't a chatbot. It's three specialists working under you — one for your customers, one for your operations, one for your strategy.
Rafaels
Customer-facing WhatsApp bots. They answer the same twenty questions you answer every day, take bookings, send reminders, follow up after the visit.
- Books, confirms, reschedules — direct from WhatsApp
- Speaks your business's voice, not generic chatbot
- You can take over any conversation, any time
Rafael Prime
Your ops chief of staff on Telegram. Reads every conversation, every KPI, every invoice. Tells you what's stuck, what's slipping, and what to do today.
- Daily morning briefing — what to focus on
- Catches no-shows, late invoices, broken bookings
- You ask "what's happening?" — it answers in plain English
Growth
Your strategy partner. Trained on the playbooks every founder reads — Lean Startup, $100M Offers, Mom Test, Crossing the Chasm. Answers yes/no questions with rationale, breaks big goals into one next step.
- "Should I raise prices 25%?" — clear yes or no, with reason
- Big goal? It returns ONE next step, not a 10-page plan
- Tracks your vision, your phase, your wins
From sign-up to live
in under a week.
One 45-minute call
You walk us through how your business actually works — your services, prices, hours, the questions you answer most. We set up your Rafael while you talk.
Goes live on your WhatsApp
Your existing WhatsApp Business number, or a new one we provision. Your Rafael handles the inbound. You watch the inbox in your dashboard.
You stay in control
Owner-in-the-loop, never autonomous. You see every conversation, take over with one tap, and Rafael Prime tells you what needs your attention before you wake up.
Service businesses
that live on WhatsApp.
If most of your customer relationships happen in chat, Raftel's for you. If they happen in email or a web portal — probably not.
I stopped having my phone next to me at dinner. The bot answers the easy stuff, the dashboard tells me what actually needs me. First time in three years I'm not on call 24/7.
Things owners ask
before they sign up.
Is my customer data safe?
Your tenant data is fully isolated — your customers' chats and bookings never mix with another business's. We don't sell data, we don't train models on your conversations, and you can export everything any time.
Does Raftel replace me or my staff?
No. Raftel is owner-in-the-loop by design — the bot handles the repetitive 80%, you handle the 20% that needs a human. Most operators find they finally have time to do the work that grows the business instead of answering "are you open?" fifty times a day.
What if a customer wants to talk to a human?
Every conversation has a one-tap takeover. Your Rafael also escalates anything sensitive automatically — angry customer, complex situation, request it can't confidently handle. You'll never miss a moment that needed you.
How is this different from a normal chatbot?
A chatbot is a script. Raftel is a system: a customer-facing AI that's actually trained on your business, an ops AI that watches everything happening and reports back, and a strategy AI that helps you decide what to build next. Three jobs, one platform.
Does it work in Arabic?
Yes — your Rafael handles Arabic and English customers natively. The owner dashboard is in English for v1; Arabic support for the dashboard is on the roadmap.
How much does it cost?
Pricing depends on your business size and channels — we keep it transparent and we don't lock you in. Sign up below and we'll send you the numbers within a day. No marketing pressure, no 14-step onboarding.
Get early access
Three fields, one minute. We'll reach out on WhatsApp within a day.
By submitting, you agree to be contacted by the Raftel team. No spam — ever.
You're on the list.
We'll WhatsApp you within a day. In the meantime, keep an eye on your phone.